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The CAPPS Program Model

Because agencies require more than a one-size-fits-all product for their financials and HR/payroll system needs, flexibility is the key driver of the CAPPS program model.

Each agency has unique budgetary requirements and priorities. For example, smaller, less complex agencies typically have different system needs than larger, complex agencies. Regardless of complexity and size, all agencies benefit from an ERP solution that is cost-effective to deploy, operate and maintain.

The CAPPS program model offers agencies two alternatives for onboarding to CAPPS:

  • CAPPS Central
  • CAPPS Hub

CAPPS Central

CAPPS Central is the main systems platform of the CAPPS program, centrally managed and maintained by CPA as the Application Service Provider or ASP. The platform consists of PeopleSoft-based CAPPS Financials and CAPPS HR/Payroll baseline applications and related components.


Agencies deploying CAPPS Central cover internal costs such as:

  • Staffing
  • Internal training
  • Third-party systems interfacing to CAPPS

CPA as the ASP bears the majority of costs to bring on and maintain CAPPS Central agencies, including:

  • Transition and deployment
  • Ongoing system maintenance and support
  • Data storage
  • Software licensing


CAPPS Hub agencies are the exception in the CAPPS program model. Rather than being centrally managed by CPA, CAPPS Hub agencies receive their own copy and regular updates of the CAPPS Financials and CAPPS HR/Payroll baseline applications to implement on their own infrastructure.

This is a good approach for large, complex agencies or agencies with established PeopleSoft-based systems who wish to transition to CAPPS. TxDOT is one example of a CAPPS Hub agency.


Because CAPPS Hub agencies implement CAPPS applications on their existing systems, they bear the costs of:

  • Transition and deployment
  • Ongoing maintenance and support (includes keeping CAPPS baseline applications current)

Strengths of the CAPPS Program Model

How CAPPS agencies benefit from a CPA-coordinated ERP solution:

  • Application modifications are made once then made available to all CAPPS agencies
  • CAPPS Security software updates are applied consistently across all CAPPS agencies
  • CAPPS as a PeopleSoft-based system leverages existing PeopleSoft knowledge and expertise
  • Reduces implementation and support costs
  • Leverages statewide licensing and maintenance costs
  • Allows for reporting/CAPPS Hub agency flexibility
  • Allows for agency-specific processing controlled by the agency
  • Allows large complex agencies to keep ERP and non-ERP data closely tied together
  • Increases functionality for agencies using USAS and USPS
  • Leverages central data repository for robust reporting capabilities and transparency
  • Reduces CPA information technology costs (hardware/network)

Becoming a CAPPS Agency

To find more about becoming a CAPPS agency, see How to Participate.