Report to the 85th Legislature: CAPPS — ERP in Texas
CAPPS Program Oversight
Since the CAPPS program began in November 2009, the ProjectONE/CAPPS effort has undergone regular reviews. Each wave of deploying new agencies on CAPPS Central is handled as a separate project. All projects undergo oversight by the state’s Quality Assurance Team (QAT) that includes the SAO, LBB and DIR. The QAT requires regular updates on project status and a final report when a project completes.
This approach provides the opportunity to:
- Manage the large, complex, multi-year CAPPS ERP effort as a series of smaller, focused projects with clear, definable goals subject to oversight.
- Make process and project improvements. With each project, areas for improvement are identified that enhance the overall effort to produce a refined and effective CAPPS deployment plan.